About Us

Our Vision, Mission and Values

Our Vision is for the world to be free of domestic abuse

Our Mission is to end domestic abuse through awareness and education and support those in need through our confidential Helpline service covering all of Hertfordshire.

We offer a safe space for victim-survivors, families, professionals and perpetrators to discuss their situation. Using our unique knowledge of local resources, we empower individuals with the information they need to take control and move forward. Our commitment is to always put the caller first.

Our Values

Our work will be guided and informed by our beliefs and commitments to:-

Compassion - we do not judge, we are caring, supportive & empathetic

Responsibility - we use our grass roots knowledge, expertise & training wisely & responsibly

Equality - we embrace diversity & inclusivity, valuing all those we work with equally

Effectiveness - we provide the best service to callers & partners, they are at the heart of all we do

Driving change - we use our resourcefulness & tenacity to educate & to empower to reduce DA

The Helpline is a registered charity and its services contribute to the countywide drive to reduce DA, FGM, Forced Marriage, Honour Based Abuse, VAWG and Domestic Homicide under the Herts Sunflower Partnership.

Contact us by phone on 08 088 088 088 or, if you prefer, email us on kim@mailpurple.org but please be careful to cover your tracks.

Our Privacy Policy is here.

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